Refund policy

HR Alliance Group is committed to providing reliable, professional services across all of our divisions. We understand that questions regarding billing, refunds, or service adjustments may arise, and we aim to address these matters fairly and transparently.

General Refund Guidelines

Refunds, if applicable, are reviewed on a case-by-case basis depending on the nature of the service, the timing of the request, and the terms outlined in the applicable service agreement.

Because HRA Group offers a range of customized and service-based solutions, refund eligibility may vary by division and engagement type.

How to Request a Refund or Clarification

If you have questions about a charge, believe an adjustment may be needed, or would like to discuss refund-related concerns, we recommend the following steps:

1. Contact your assigned Account Manager
   Your account manager is best positioned to review your services, agreements, and any applicable options.

2. Email us directly
   You may also reach out to our team at
   📧 info@hragroup.net
   Please include your name, company (if applicable), division or service involved, and a brief description of your concern so we can assist you efficiently.

Review Process

Once a request is received, our team will review the details and respond with next steps or clarification. Processing times may vary depending on the request and the services involved.